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Terms and Conditions

PLEASE READ CAREFULLY. By enrolling in this program, you agree to the following terms and conditions that govern the I-Point Redemption Program.

A. Overview of I-Point Redemption Program

I-Point Redemption Program (the “Program”) is a loyalty program sponsored by Infosyte Sdn Bhd (“Sponsor”) through which individuals (“Participant(s)”) who have a valid I-Point Redemption account ID and agree to participate in the I-Point Redemption Program, may earn points (“Point(s)”) that will be credited to Participant’s I-Point Redemption Account (“Rewards Account”) as set forth herein.

The Program enables Participants to earn Points for each program redeemable on the I-Point Redemption account and to redeem the merchandise from the I-Point rewards. By creating a I-Point Redemption Account, the Participant will automatically be enrolled with 5 points as a welcoming token of appreciation.

B. Eligibility and Participation in the Program

  1. Age:

    The Program is open to legal residents of Malaysia. Participants must have a valid I-Point Redemption Account. Accounts are free, but subject to Terms and Conditions of Infosyte Account. If you do not have a I-Point Redemption Account, visit https://infosyte.my/ and follow the links and instructions to create an account. Additionally, to participate in the Program, a Participant must have a valid I-Point Redemption Account. The I-Point Redemption terms and conditions form an integral part of these Terms and Conditions. In case of any inconsistency or conflict between the terms of these Terms and Conditions shall prevail.

  2. Registration:

    Continued participation in the Program constitutes each Participant’s continued full and unconditional agreement to these Program Terms and Conditions, as they may be updated from time to time (“Rules”), and representation that Participant meets the eligibility requirements set out in these Rules. Those who do not comply with these Rules may be prohibited from participating in the Program as determined by Sponsor in its sole discretion. There is a limit of one (1) Rewards Account per person/e-mail address, regardless of whether more than one person uses the same e-mail address. The person who is the authorized e-mail account holder of the e-mail address indicated when registering (and who otherwise meets the eligibility criteria) will be deemed the Participant.

  3. Participant’s Personal Information:

    The Participant agrees that Sponsor may collects, uses, discloses, transfers and stores any personally identifiable data and information about the Participant in accordance with Sponsor’s Privacy Policy.

  4. Receive Notifications From Sponsor:

    By creating an I-Point Redemption Account ID, enrolling into the Program and accepting these Rules, Participants hereby agree to receive email messaging to the email address associated with his/her or push notification emails to their email from Sponsor for promotional, information and/or other purposes.

  5. Privacy and Protection of Personal Data:

    You agree that Sponsor may collect, use, disclose, transfer and store personally identifiable data and information for purposes of operating and managing the Program.

  6. Confidentiality:

    You represent and warrant that you shall not publish information related to the Program, the related voucher code or special discounts, if any, offered under the Program in any medium (including on social media or any online platforms) or otherwise disclose to any person. The Sponsor reserves the right to terminate or suspend or invalidate your access or discontinue the Program without any prior notice, if you do not comply or breach; or where the Sponsor suspects that you fail to comply with any terms and conditions of the Program. In addition, the Sponsor shall reserve the right to take legal action against you as it deems necessary in its sole discretion to recover any damages from you to the fullest extent permitted by law.

C. Duration, Modification and Termination of the Program

  1. The Program will continue until Sponsor announces its termination, which it may do at any time, with or without notice to Participants. Sponsor also reserves the right to suspend or modify the Program, at its discretion, at any time with or without notice. Termination, modification or suspension may affect a Participant’s ability to redeem accumulated Points.
  2. A Participant’s continued participation in the Program constitutes his or her acceptance of any changes to these Rules.

D. Earning Points

  1. Earning Points through I-Point Redemption (Only applicable for limited only in Malaysia and qualifying devices):
    1. I-Point Redemption is only available in Malaysia.
    2. Points Earned and Tier Status for each Qualified voucher code. The number of Points that You will earn for each voucher code will depend on your current “Tier” status. Your Tier status is based on the cumulative number of Qualified points You have made in the current calendar month as set forth in the table below.
      Basic Trainings (RM Course Price)Points
      RM 50050 points
      RM 1000100 points
      RM 2000200 points
      RM 3000300 points
      RM 4000400 points
      RM 5000500 points
      RM 6000600 points
      RM 7000700 points
      RM 8000800 points
      RM 9000900 points
      RM 10,0001000 points
      Free Webinar20 points
      Promotion TrainingPoints Depend on promotion
      Referral Code25 points
      Video Testimonial20 points
      E-Learning50 points (Each Class)
      Birthday Month50 points

      Participant can earn a Tier status at any time in the month by making the required number of cumulative Qualified points.

  2. Earning Points through Special Offers:

    Infosyte may, from time to time, offer Points through promotional offers, campaigns or events.

E. Point Value, Forfeiture of Points, & Viewing Points

  1. No Cash Value or Transferability:

    The Points do not constitute property, do not entitle a member to a vested right or interest and have no cash value. As such, Points are not redeemable for cash, transferable or assignable for any reason, Accordingly, Points are not transferable upon death, as part of a domestic relations matter or otherwise by operation of law. The sale or transfer of Points is strictly prohibited. Points may not be sold on any secondary market, and any transfer of Points to a secondary market shall be deemed void. Any Points remaining in a Participant not entitled to a member’s vested is cancelled will be forfeited without compensation. There shall be no carry over or transfer of Points to other Sponsor programs, unless otherwise determined by Sponsor in its sole and absolute discretion.

  2. Point Expiration:

    Points earned from April 1, 2025, onwards (12:00 a.m.) will be valid for a lifetime, with no expiration date.

  3. Accrued Points Viewable in Participant’s Rewards Account:

    The number of Points collected by each Participant will be tracked in the Participant’s I-Point Redemption Account. Points will be credited to Participant’s Rewards Account after (i) confirmation of transaction completion; (ii) the applicable return period has lapsed. However, each Participant will have the responsibility of ensuring that his/her Points are properly credited. Any claim for Points not credited accurately must be received by Sponsor within seven (7) days of the date of claimed accrual of such Points. Manual issuance of Points can take up to sixty (60) days. Sponsor shall have no liability for any printing, production, typographical, mechanical or other errors in the Points summaries or Participant Reward Account. Sponsor reserves the right to invalidate Points from a Participant Rewards Account if it determines that such Points were improperly credited or obtained fraudulently. Sponsor reserves the right to require proof of accrual of Points and Sponsor reserves the right to delay the processing or redemption of any Points without notice to Participants in order to assure compliance with these Rules. Participants are responsible for maintaining the confidentiality of their Participant Rewards Accounts and activity on their Participant Rewards Account, and Participants agree to accept responsibility for all activities that occur under their Rewards Account. Without limiting any other remedies, Sponsor may suspend or terminate a Participant’s Reward Account if Sponsor suspects that a Participant has engaged in fraudulent activity in connection with the Program. Participation in the Program is subject to these Rules, as well as policies and procedures that Sponsor may adopt or modify from time to time. Any failure to abide by these Rules or any policies or procedures implemented by Sponsor, any conduct detrimental to Sponsor, or any misrepresentation or fraudulent activities in connection with the Program may result, in addition to any rights or remedies available to Sponsor in law or equity, in the termination of participation in the Program, as well as forfeiture of Points accrued to date, all as determined by Sponsor in its sole discretion.

F. Rewards Redemption from the Rewards Catalogue on I-Point Redemption Account

  1. Points may be used to redeem items in the Rewards Catalogue once Participants have accrued the required Points. The total number of Points Participants can use is the number of Points available in their Rewards Account.
  2. Redeeming Points Earned from the Rewards Catalogue:
    1. Participants may visit the Rewards Catalogue within the Members website to redeem items with accrued Points.
    2. To redeem items from the Rewards Catalogue, follow the links and instructions to browse through the Rewards Catalogue. Once the Participant has located an item he or she would like to redeem, he or she can redeem the item by clicking on the “Checkout” button. Participant will receive confirmation that the item has been redeemed and the associated Points will be deducted from his/her Rewards Account.
    3. Sponsor reserves the right to modify the list of items available for redeem, as well as their corresponding Point values, at any time for any reason.
    4. All redemption for items from the Rewards Catalogue are final and the Points will be deducted from Participant’s Rewards Account.
    5. Sponsor reserves the right to substitute an item advertised with an item of equal or greater value if due to unavailability or for any other reason.
    6. Fulfilment process and timing will vary depending on the Reward redeemed through the Rewards Catalogue. Details will be provided at the time of check out.
    7. Except as otherwise provided herein, no refunds will be provided on any redeemable item. If for any reason a redeemable item is received damaged, becomes unavailable, or cannot be fulfilled, Sponsor, in its sole discretion, reserves the right to replace the redeemed item with a similar item of equal or greater value.

G. General Terms and Conditions

  1. Sponsor reserves the right to suspend or discontinue the eligibility of any person who uses, or, in the case of suspension, is suspected of using, the Program in a manner inconsistent with these Rules or any federal or state laws, statutes or ordinances. In addition to suspension or discontinuance of the Program eligibility, Sponsor shall have the right to take appropriate administrative and/or legal action, including criminal prosecution, as it deems necessary in its sole discretion.
  2. Any attempt by any person to undermine the legitimate operation of the Program may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor’s failure to enforce any of these Rules shall not constitute a waiver of that, or any other, provision.
  3. The Program is provided to individuals only. Corporations, associations, including school organizations, or other groups may not participate in the Program.
  4. All questions or disputes regarding eligibility for the Program, the availability of items, or a Participant’s compliance with these Rules will be resolved by Sponsor in its sole discretion.
  5. Sponsor is not responsible for any incorrect or inaccurate information supplied by Participants while participating in the Program.
  6. Participants are responsible for the payment of delivery fees that may apply when collecting their redeemable items.
  7. Participants are responsible for maintaining updated contact information associated with their I-Point Redemption account ID.
  8. The Program is subject to all applicable laws and regulations and Participants shall comply with all applicable laws and regulations.

H. Limitation of Liability

  1. Sponsor, and its parent, subsidiary, affiliate, franchisees, and related companies, and each of its and their respective officers, directors, employees, shareholders, agents and promotional and advertising agencies, successors, assigns (collectively the “Released Parties”) are not responsible for any printing or computer error, omission, interruption, irregularity, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alteration of Program materials or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of Program information due to technical problems or traffic congestion on the internet, at any website or any combination thereof. In the event that the I-Point Redemption and/or the Rewards Program is temporarily corrupted and suspended, notice of such will be provided and Participants will be advised to (1) not redeem Points until such time that the Program, as originally intended, may be resumed and (2) that Qualified Transactions during this time period completed will not generate Points for the Participant.
  2. By participating in the Program, each Participant accepts all responsibility for, and hereby releases and agrees to indemnify and hold harmless Sponsor and their Released Parties from and against any claims, liabilities, damages, or expenses that may arise from actions taken by such Participant and/or Participant’s participation in the Program, or for any harm or injury caused by any third party.
  3. IN NO EVENT SHALL RELEASED PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF ANY OR ALL OF THE FOREGOING OR ANY OF THEIR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS THAT PARTICIPANT HEREBY WAIVES ANY AND ALL RIGHTS TO ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE DAMAGES OR LOST PROFITS FROM SPONSOR AND ITS LICENSORS. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, SPONSOR’S CUMULATIVE LIABILITY TO PARTICIPANT ARISING FROM ANY CAUSE OF ACTION WILL AT ALL TIMES BE LIMITED TO THE LESSER OF (A) YOUR ACTUAL LOSS; OR (B) MYR1,000. THE FOREGOING DISCLAIMERS, EXCLUSIONS AND LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.
  4. Released Parties are not responsible for any products or services offered in the Rewards Catalog other than those manufactured by Sponsor. TO THE FULLEST EXTENT ALLOWABLE BY LAW, SPONSOR SPECIFICALLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE PRODUCTS AND/OR SERVICES SOLD THROUGH THE PROGRAM, including any implied warranty of merchantability or fitness for a particular purpose and implied warranties arising from course of dealing or course of performance.
  5. As a condition of participating in the Program, Participant agrees that, except where prohibited, any and all disputes, claims and causes of action arising out of, or connected with, the Program or any item purchased therein shall be resolved individually with Sponsor and/or Third Party (if any), without resort to any form of class action. All issues and questions concerning the construction, validity, interpretation and enforceability of these Rules, Participant’s rights and obligations, or the rights and obligations of Sponsor in connection with the Program, shall be governed by, and construed in accordance with, the laws of Malaysia, without giving effect to any choice of law rules.
  6. If any provision of these Rules is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Rules, which will otherwise remain in full force and effect